All prices in CAD
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Return Policy for Digital Products
Because our products are delivered digitally, all digital sales are final once access to the content has been provided.
When you purchase a digital product such as music tracks, albums, or other downloadable content, access is made available shortly after checkout. Due to the nature of digital content, these products cannot be returned, exchanged, or refunded once access has been granted.
This policy is in accordance with applicable consumer protection laws and reflects the immediate availability and non-returnable nature of digital goods.
Technical issues or incorrect products
If you experience any technical difficulties accessing your purchase, receive an incorrect file, or believe there has been an error with your order, please contact us at support(at)izzyontheeyes.com. We will make reasonable efforts to resolve access or delivery issues promptly.
GDPR and data protection
We respect your privacy and handle personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR). Personal information collected during the purchase process is used solely for order fulfillment, customer support, and legal obligations, and is never sold or shared for unrelated purposes.
Canadian consumer rights
This policy does not affect any statutory rights you may have under applicable Canadian consumer protection laws. If you have questions about your purchase or believe your rights have not been respected, please contact us so we can assist you.
